
PCProblemRepair
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TRENT A TIMBER
3 Harness Court apt. 101 Pikesville MD 21208 (443)-449-1227 trentatimber@gmail.com http://trentatimber.wix.com/pcproblemrepair-1
Proven track record for cultivating knowledge and personal characteristics to fulfill long-term customer relationships. Use effective customer service to communicate with people and asses their needs. Follow projects through to completion and poised to significantly contribute to a company's efficiency.
Professional Experience
BLUESTREAM Professional Services/KGP Marietta, GA 30066
The largest self-servicing telecommunications company recognized by the nation’s top carriers for Top Diverse Supplier Award Winner. BLUESTREAM/KGP is the only company in the Industry that may take a product from OEM to full Installation.
Telecommunications Technician
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Install 4G LTE equipment on top of communication towers which maintains integrity of data for carriers and ensure 100% uptime.
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PIM testing, Sweeps and Troubleshoot connectivity errors and collaborate with ground personnel to resolve trouble within scheduled maintenance window.
- AT&T: I help correct maintenance tickets and audits.
Signature Retail Services USA 04/2012-present
Merchandiser
I restocked product on store shelves, reset steel beams, shelving and racking according to a plan-o-gram.
Precision Forces Baltimore, MD 01/2012-present
Installation Technician
My current assignment requires me to drill holes and install brackets with clicks; In addition, I install radiating coax cable in the walls of the BHT and FMT.
Set And Service Resources Raleigh, NC 01/2005-present
In Store Service Representative
I learned organizational skills restocking products on store shelves according to a plan-o-gram, resetting steel beams, completing credit request forms to give stores credit on damaged merchandise, completing inventory requests and conducting surveys.
PINNACLE WIRELESS Jessup MD 2012-2014
Sprint Vision Microwave Radio Foreman
My responsibilities as a Microwave Radio Foreman are: install power harness from rectifier to power injector box, (PIB), in the SPRINT cabinet terminate cat5e connector on both ends on cable after measuring for desired length test cable with FLUKE IQ CABLE TESTER for a pass result and save, name and upload to company share drive. Also color code and label cable and take pictures of completed tasks throughout the project. In addition, program the 9500 MPRe microwave radio and climb to the appropriate sector on top of cell phone tower to install radio, dish coupler mount, cat5e cables, ground wires, weather proof and perform a path alignment with a volt meter. Furthermore, I capture screenshots of the radio configuration, fade and mute tests; then I complete the METRONID test. Dress the 7705 SAR jumper to the correct PIB port and take picture of the work completed in the SPRINT cabinet and other required photo of the site build to honor contract and complete the close out package.
RC Communications Baltimore, MD 2011-2012
My responsibilities as a Tower Hand included: weather sealing, making coaxial cable terminations, running and dressing coaxial cables, building and installing antenna mounts, climbing towers and ladders at various heights, build H-frame steelwork for assemble of antenna hook up. Connect jumpers and running cables, connecting these and ground work to units; In addition, ground steel and weatherproofing, cable grounds, unit assembly, off-loading material and inventory. Preparation and cleaning of sites carried out daily with direct responsibility for tool inventory and upkeep on job site. Ensure safety at all times; including Fall Safety procedures. Work independently at given tasks. And adhere to and have an understanding of company policy and procedures.
STAPLES Baltimore, MD 2008-2011
The offer was greatly accepted to become a Senior Sales Solutions Advisor and repair laptop and desktop computers, sell electronic merchandise, provide excellent customer service and peer coaching to four associates in the Electronics department.
ECHO Quaker Hill, CT 11/2006-11/2007
Traumatic Brain Injury Companion
My obligation was meet to administer medication to the consumer and assist him with his daily living skills.
COMPUSA Manchester, CT 10/2006-11/2007
Volunteer
The duties that I performed: hardware and software installations. Troubleshoot and repair hardware. Install and configure: Microsoft Windows: 9X, XP, 2K, Windows Vista, Windows 7 and Windows 8. Install personal firewalls, digital ID’s, antivirus, services packs and updates. I closed unused ports.
Hertz-Rent-A-Car Windsor Locks, CT 01/2005-10/2006
Shuttler
As a Shuttler I escorted Hertz customer’s with transportation to the Bradley International Airport and transported vehicles to customer’s homes and various Hertz staging offices.
ORP Management Baltimore, MD 10/1997-09/2005
Maintenance Technician
After completing the Earle C Clements Job Corps center in Morgan field Kentucky I had the privilege of completing maintenance repairs for a 119-unit apartment complex called Mount Pleasant Heights Apartments by repairing and installing new appliances and fixtures as needed.
EDUCATION AND CERTIFICATION
Certificate of Completion
BLUESTREAM TRAINING ACADEMY’S
116 HOUR TOWER CLIMBING PROGRAM 05/23/2014
GRAVITEK certification, OSHA 10 certification and RF safety training.
SPRINT VISION MICROWAVE
"NCS Training Facility Update: 04/18/13 TWWF Training Facility Update 04/10/13
"9500 MPRe - Network Vision Installation Certification Database"
Vendor Last Name First Certification Type Score (%) Date Certified
Nexlinks Timber Trent Radio Foreman 80 02/15/13
Andrew Institute: Registered Installer for the FXL EZFit Connectors
REGISTRATION No: AO1111-CAFXLEZ-44561
WMATA: Contractor R-O-W TRAINED ID 123493
Branford Hall Career Institute Windsor, CT 2005-2007
Computer Information Technology program
Graduated and A+ Certified.
My concentration as a student was Computer Information Security I, II and Computer Forensics